As Sunucu Teknik, we offer corporate computer maintenance agreements to ensure regular maintenance of the computer infrastructures of small, medium and large enterprises.
IT Support and Maintenance Services all over Worldwide
Sunucu Teknik’s corporate computer maintenance agreements are suitable for businesses operating in any sector and having at least 5 electronic devices. These agreements ensure business continuity by securing the computer infrastructures of businesses and ensure that technical problems are dealt with quickly and effectively.
IT Support and Maintenance Services all over Worldwide
Sunucu Teknik’s corporate computer maintenance agreements are suitable for businesses operating in any sector and having at least 5 electronic devices. These agreements ensure business continuity by securing the computer infrastructures of businesses and ensure that technical problems are dealt with quickly and effectively.
Advantages of Computer Maintenance Agreement
The advantages of the agreement include services such as priority support for our customers, providing solutions as soon as possible, providing temporary solutions to replace hardware devices, regular data backup, and being informed about new technologies.
For the Corporate Computer Maintenance Agreement application, a preliminary interview is held and the needs of your business are determined. Afterwards, our technical staff analyzes your business and provides a summary of the services to be provided. If requested, a detailed report is prepared and a contract is signed.
Free Technologies within the Scope of Support
With licence monitoring, customised configuration and uninterrupted support of critical components, we help you fight against cyber threats within the scope of maintenance.
How Do We Solve Problems?
We offer various communication channels and support methods to solve our customers’ computer and network problems. Depending on the needs and urgency of your business, you can choose from different communication and support options.
Monthly / Annual Computer Maintenance Agreement Details
The Computer Maintenance Agreement generally aims to regularly maintain the information technology infrastructure of businesses and to solve problems by identifying them in advance. Here is a detailed list of the general services covered by this agreement.
When you conclude a computer maintenance contract with us, you will receive the following services in summary
Regular maintenance of computers, notebooks, servers, printers, scanners, monitors and other peripherals.
Physical cleaning and maintenance operations.
Updating and maintenance of operating systems and application software.
Regular updating and scanning of antivirus and security software.
Installation of automatic backup systems and regular backup operations.
Taking necessary measures to ensure data security.
Maintenance and repair of printers, plotters, barcode units and other peripherals
Installing, configuring and updating the operating system.
Taking active security measures.
Providing rapid response in emergency situations within the scope of the agreement.
Weekly or monthly visits.
Solution of daily routine problems of your staff.
Unlimited telephone support.
Unlimited remote connection support.
Management and maintenance of server operating systems.
Installation, support and maintenance of server-based services such as Microsoft Exchange Server and Active Directory.
Installation, testing and support of network structure.
Planning and implementation of virtualisation projects.
Giving information about new technologies and products.
Making suggestions for the development of information infrastructure.
How Do We Solve Problems?
We offer various communication channels and support methods to solve our customers’ computer and network problems. Depending on the needs and urgency of your business, you can choose from different communication and support options.
Sıkça Sorulan Sorular
Bilgisayar bakım anlaşması, işletmenizin bilgisayar altyapısının düzenli bakımını sağlayan bir hizmettir. Bu anlaşma, bilgisayarların performansını optimize ederek iş sürekliliğini ve verimliliğini artırır. Personellerinizin günlük sorunlarını yerinde, uzaktan ve telefonla uzmanlar tarafından çözülmesini sağlar. Ağ, Network, Donanım ve Lisans gibi tüm bilgi teknolojileri konusunda %100 destek verilir.
Sunucu Teknik, yerinde, uzaktan, telefonla ve eposta ile destek sağlar. Bu çeşitlilik, müşterilere sorunlarını hızlı ve etkili bir şekilde çözme imkanı sunar.
Bilgisayar bakım anlaşması, bilgisayar donanımının temizliği, yazılım güncellemeleri, lisanslama yönetimi, veri yedeklemesi gibi hizmetleri içerir.
Yıllık bakım hizmetleri, bilgisayarların uzun vadeli performansını korur, maliyetleri düşürür ve iş sürekliliğini sağlar ve IT personeli maliyetlerini azaltır. Nitelikli IT personelleri çalıştırmak yerine bizleri kiralayabilirsiniz.
Yerinde destek, sorunun fiziksel bir müdahale gerektirdiği durumlarda tercih edilir, örneğin donanımsal sorunlar için. Ayrıca her gün, hafta veya ay olarak müşterinin talebine bağlı şekilde personel de barındırırız.
Bilgisayar bakım anlaşması maliyetleri, sunulan hizmetlerin kapsamına, işletmenin ihtiyaçlarına ve kullanılan teknolojiye bağlı olarak belirlenir.
